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NeoConsumer online shopping behavior – the impact of channel integration and media convergence on future business

Due to latest digital channels - Internet, Mobile phones and interactive television - now, the consumer became multi-channel, digital and global – the NeoConsumer.

The international market study represents one of the multiple market intelligence projects of Ebeltoft Group – the international alliance of retail experts.

The survey started in July 2009 and addressed 5500 respondents from 11 countries; the main conclusions were presented on September 2009 during the Latin American Retail Forum – 12th edition.

The aim was to compare the views of multi-channel consumers to know, evaluate and discuss their perception on the advantages and downsides of the several sales channels, their emerging demands and frustrations, the added benefits they intend to receive and how they think they will behave as more relationship and sales channels, products and services are offered, almost making them breathless due to the available volume of information.

The main objectives of the research were :

To understand consumer shopping experience in e-commerce and m-commerce;
The expectations of the NeoConsumer;
What the NeoConsumer enjoys/doesn’t enjoy;
Evaluation of new sales channels: m-commerce and interactive TV;
Intention of future use of new channels;
Consumer’s new behaviors and motivations;
Where, when and why they shop using e-commerce and m-commerce

The research will be available starting with November 2009. For details on how to order the survey, please contact us at marketresearch@abs-europe.com

Retail Innovations – annual book of worldwide innovative concepts

Since 2004, the Ebeltoft Group member companies have been analyzing the innovative concepts of retail around the world on an annual publication – Retail Innovations.

For details on how to obtain a copy of any previous issues, please contact us at marketresearch@abs-europe.com

ARIS Process Performance Manager - a cutting-edge solution for a successful business

For companies that are facing dynamic market conditions, increased product cycles and feel the need for efficient resource management, ABS offers ARIS Process Performance Manager (PPM), a methodology that enables companies to:

Visualize in real-time how their processes run
Identify occurred bottlenecks and identify potential for optimization
Measure Key Performance Indicators of their processes
Optimize communication and right-sizing the workflows between business units

ARIS SmartPath for Consumer Goods launched in CEE

ARIS SmartPath is a bundled solution of SAP Business All-in-One software with industry content, best practice ARIS reference models and consulting services. ARIS SmartPath brings the power of SAP to the Small Medium Enterprises and Mid-Market companies with a rapid implementation that can take up to 30% less time and costs 40% less than traditional approaches.
Architected Business Solutions has wide experience in this domain and benefits from partnerships with strategic companies Europe wide. [Find out more...]

ABS has new success stories for Real Estate Industry

Taking control of the project cash flow and costs enables real-estate developers to improve their profit margins. In order to achieve this goal, ABS’s real estate solution gives a holistic perspective for multiple projects and facilitates day to day operations. The IT-supported processes allow faster implementation of change orders, controlled resource allocation, an automated billing process as well as direct integration between operations and accounting.
This is the first localized solution for construction and real estate that enables companies to get more profit by taking control over project finances, by improving business relationship with supplier and customers and by improving day-to-day project administration through integrated workflows.

New Service provided by ABS – SAP hosting

Through its currently operational data center, Architected Business Solutions provides SAP Hosting, a service with numerous benefits out of which we mention only few:

your own staff is freed to concentrate on your core business objectives
no need to retain specialized SAP resources in-house
greater security for your SAP system and data through the management and delivery from a specialist managed service supplier
a team of skilled staff is available to meet peaks in your business use (around financial year-end activity, ad hoc operational peaks or other business events)

Software and procedure models for Business Process Excellence

ARIS Solutions combine selected ARIS Platform software products with best-practice procedure models in the form of ARIS Value Engineering (AVE). [Find out more...]